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Terms of Service

Last modified: 4/1/2018

GENERAL TERMS AND CONDITIONS MALAJA, online marketing and other services, Saša Mesarič s.p. (hereinafter referred to as MALAJA, Saša Mesarič sp or Malaja) are drafted in accordance with the Consumer Protection Act (ZVPot / Official Gazette of the RS, No. 20/1998 (25/1998 afterwards), Official Gazette of the RS, No. 23/1999, 110/2002, 14/2003-UPB1, 51/2004, 98/2004-UPB2, 117/2004 Decree U: UI-218 / 04-8, 46/2006 Dec.US: UI-218. / 04-31, 126/2007, 86/2009, 78/2011), Electronic Commerce Act (ZEPEP / Official Gazette of the RS, No. 57/2000, Official Gazette of the RS, No. 30/2001-ZODPM -C, 25/2004, 73/2004-UN-C, 98/2004-UPB1, 61/2006-ZEPT), Personal Data Protection Act (ZVOP-1 / Official Gazette RS, No. 86/2004, Official Gazette of the Republic of Slovenia, No. 113/2005-ZInfP, 51/2007-ZUstS-A, 67/2007, 94/2007-UPB1) on the basis of recommendations of the Chamber of Commerce and Industry of Slovenia, regulations falling within the competence of the Market Inspectorate of the Republic of Slovenia and international e-commerce codes.

MALAJA, web marketing and other services company, Saša Mesarič s.p. owns the Website (hereinafter referred to as “Provider”).

E-news

The User agrees to be periodically notified of news on the site, news of the offer and promotions when signing up for the newsletter. The Provider undertakes not to abuse or transmit the User’s e-mail address to any third party in any way. The user can unsubscribe from receiving newsletters at any time.

Protection of personal data

The provider undertakes to permanently protect all personal data of the user. The provider permanently stores the IP addresses of all visitors. The Bidder will use personal information solely for the purpose of fulfilling the order (sending information materials, offers, invoices) and other necessary communication. In no case will the user’s data be handed over to unauthorized persons. The user is also responsible for the protection of personal data by ensuring the security of his / her username and password and adequate software (antivirus) protection of his / her computer.

The personal information of our users is one of the areas we pay utmost care and attention to.
Website manager – MALAJA, Saša Mesarič s.p. , is bound by the Personal Data Protection Act to protect the personal data of its users.
For business purposes, Malaja collects the following user information: name and surname, address and place of residence, e-mail address (your username), contact telephone number, password in encrypted form, and other information that users enter into forms on the Malaja website .info.

You have the right to have unpaid information about your personal data in our possession, as well as the right to delete that information. If you have any questions regarding the deletion, processing or use of your information, please contact: info@malaja.si or send us a request by mail.

Notifications: After signing up for notifications, your name will be tel. number and your email address with your permission used for advertising purposes until you unsubscribe from notification. Only apply to receive notifications when a special box is selected when ordering to enable you to sign up.

We are not responsible for the accuracy of the information you enter.
For security purposes, IP addresses are also collected from which users access the site. Each user is assigned a session cookie at the start of the visit to identify and monitor the shopping cart. On your computer, Malaja can also store some persistent cookies, such as: user ID in encrypted format (to be recognized on your next visit), item ratings (to know which items you have already rated), and Google Analytics cookies (site visit analysis) ).
All the aforementioned data, except cookies, are on the server MALAJA, Saša Mesarič s.p. they are stored permanently. Session cookies are only stored in the server’s memory for the duration of the visit and are deleted after one hour of inactivity, and persistent cookies are stored on the visitor’s computer.
MALAJA Manager, Saša Mesarič s.p. may use the data in anonymised summary form for statistical analysis purposes.
Web site manager MALAJA, Saša Mesarič s.p. In no case will it hand over user information to unauthorized persons. We will only contact the user through the means of distance communication unless the user expressly objects.
Information provided by MALAJA, Saša Mesarič s.p. collected and processed, will only be disclosed if such an obligation is laid down by law, or in good faith that such action is necessary for proceedings before the courts or other state bodies, and for the protection and pursuit of the legitimate interests of MALAJA, Saša Mesarič.
We are committed to protecting the confidentiality of personal information and privacy of users of the malaja.info web portal.
The collector of personal information is MALAJA, Saša Mesarič s.p., an online marketing and other services company, Saša Mesarič s.p.
The personal information collected will only be used by the controller for the services it offers. He will do whatever he can to protect them from any wrongdoing or abuse. The operator collects, manages, processes and stores the user’s data for the purpose of providing the services.
Company MALAJA, Saša Mesarič s.p. keeps for the indefinite period the following information of registered members malaja.info full name, e-mail address, contact telephone number, primary address and delivery addresses, country of residence, time and date of registration, other information voluntarily entered by the user in the forms on the web trade; other information that the user voluntarily adds later to their profile.

MALAJA, Sasa Mesaric s.p. use such personal information for the purpose of fulfilling the order (sending information materials, offers, invoices) and other necessary communication with the user.

In no case will the user’s data be handed over to unauthorized persons.
The user is also responsible for the protection of personal data by ensuring the security of his e-mail address, user name and password, as well as adequate software (antivirus) protection of his computer.

Registered users may stop using the online store at any time and may withdraw their registration. They do so by giving written notice of cancellation of registration.
Data collected company MALAJA, Saša Mesarič s.p. processed until revocation of the person’s consent. You can send a written cancellation to info@malaja.si. Regardless of the cancellation, MALAJA, Saša Mesarič s.p. used the information to fulfill contractual obligations.

Communication

The provider will contact the user through the means of distance communication only if the user does not explicitly object to it.

Responsibility

The provider does his best to ensure that the information published on its pages is up-to-date and correct. However, it may happen that the provider fails to correct the information on the web pages. In such a case, the bidder will inform the buyer of the changes and allow him to cancel the order or replace the item ordered. The Bidder reserves the right, if he finds that for any higher reasons, the item is not delivered to the customer not to deliver it to the customer and inform him about it. The Provider is not responsible for the content of the opinions on articles written by users. However, all comments are peer reviewed. The provider reserves the right to make the photographs symbolic. The Bidder can withdraw from the contract with the client only if a manifest error is found (Article 46 of the CC). An obvious mistake is to define the essential characteristics of the object and any errors that are considered to be decisive in the course of traffic or for the purpose of the parties and the contractor would not confirm or conclude the contract in the case of information. This also includes obvious price mistakes. The Bidder reserves the right to change the terms of business at any time without notice.

Complaints and disputes

The provider complies with the applicable consumer protection legislation. The Bidder shall make every effort to fulfill its duty to establish an effective complaint handling system and to designate a person with whom, in the event of difficulties, the Buyer may contact by telephone or email. The complaint is submitted via the email info@malaja.si. The procedure for handling a complaint is confidential.

The Bidder is aware that an essential feature of a consumer dispute, at least as far as litigation is concerned, is its disproportionate effect on the economic value of the claim and the costs involved in resolving the dispute itself. This is also a major obstacle to the consumer from bringing a dispute to court. Therefore, the provider shall use its best endeavors to resolve any disputes by mutual agreement.

Company information

Malaja, online marketing and other services, Saša Mesarič s.p.

Headquarters: Pesnica pri Mariboru 20A, 2211 Pesnica pri Mariboru

Tax code: 69369976

Registration number: 8625182000

VAT payer: NO